Frequently Asked Tenant Questions

  • Q: Can you hold a place before I apply?

    A: We can only hold a unit for 30 days after we receive an application. We ask for a non-refundable $200, but please know that we could put that amount towards your first month’s rent once you have been approved.
  • Q: Do I pay first month’s rent and last month’s rent with my security deposit?

    A: Yes, we pro-rate your first month’s rent and ask for a security deposit at time of move-in. We occasionally run special offers when the first month’s rent might be free - contact the property manager to find out.
  • Q: How old do you have to be to apply?

    A: You have to be of legal age to sign a contract.
  • Q: Is the deposit refundable?

    A: We do not use co-signers
  • Q: You have a property I want to rent. How do I apply?

    A: We have many ways to assist you. You can apply online and tell the leasing agent what property you want, you can fax your application, or you can mail it.
  • Q: How do I pay rent?

    A: You can pay rent online, by mail, direct deposit, or by dropping it in the rent box at your property location.
  • Q: I want to get a pet. What do I do?

    A: Most of our properties are pet friendly. We do NOT charge an additional pet security deposit but instead charge a monthly pet rent, to make it more affordable. Please work with your property manager on the pet addendum and what you would need to do to have your pet approved.
  • Q: My lease expiration is coming and I want to move out. What do I do?

    A: A 30-day notice is required if you plan to move out once your lease has expired.
  • Q: Who is responsible for paying for repairs & maintenance requests?

    A: If the maintenance item is not the fault of the tenant, the owner/property manager will pay for repairs. If the item was broken due to either the tenant’s misuse or the non-reporting of the incident, the tenant may be charged.